As we learn more about the COVID-19 virus and its impact on our community, families and work environment, Woodbridge Home Exteriors is taking precautionary measures to decrease the risk to ourselves and our customers, while continuing to operate as normally as possible. Like you, we are watching the Coronavirus crisis carefully and evolving our business practices to meet the changing demands to keep everyone safe. In keeping with our pledge to provide our customers with the highest level of service, we’d like to tell you what we’re doing to serve you and do our part to keep you safe during this time of uncertainty. Rest assured; our community’s safety is our top priority. Here are the steps we are taking:
- We are practicing social distancing in all our facilities and our external sales teams and installers are taking additional precautions while in our customers’ homes and neighborhoods.
- We have disinfectant and handwashing stations available in our facilities. We have new procedures to promote safe ways for us to serve you, our customers. Our sales staff are happy to present product options over the phone, or if in person, in your front yard or another open-air location.
- Our installer teams will take every precaution in your home. Their job is inherently low-risk, as they do not see multiple customers in one day and are taking part in precautions mandated by your community and following recommended CDC advisories.
- If our field representatives visit your home, they too will be following strict procedures to keep you safe. We hope you’ll understand if we refrain from handshakes.
We will continue monitoring this situation closely. If you wish to delay a project, please let us know.
However, we will continue to operate to allow our staff to earn their income without disruption as long as we can do so in a safe manner.
We have found that many customers appreciate the opportunity to have a sales person visit them during this time in order to take care of their home improvement needs at a time when they are home anyway.
We sincerely thank you for choosing 1-800-Rite Roof, a family-owned, locally operated company.